Gerard C.
Trinity, my Energy Ogre representative, made my experience with Energy Ogre a real pleasure. I have used Energy Ogre for several years and highly recommend them for finding the lowest electricity prices in Texas. However, I want to go further in describing how helpful Trinity was in resolving my login issue with my electricity provider. She was professional, friendly, and patient with this older man. She made me feel recognized and respected without any trace of condescension. That is a very high bar indeed, and she easily exceeded it. In short, she is a rockstar, and you don't pay her enough! :)
Sandy V.
Shout out to Keith and Luis! I felt their urgency and efforts in their excellent customer service. Taking care of my electrical needs and going above and beyond to make up for any inconvenience. Thank you so much, Energy Ogre team! Yours truly, your 10+ years loyal customer.
Connie M.
The best decision I made was contacting Energy Ogre to reduce our electricity cost. They are knowledgeable and professional. So glad we made the move—big savings! One-stop shop, they handle the transfer between power companies and set everything up for you! Tired of paying high electricity cost, contact Energy Ogre. Also a big shout-out to Energy Ogre staff: Maritza, Christopher, and Nyla. Also a big shout out to Diezmon for resolving an issue I have been working for months to correct; she knew exactly how to fix the problem, great job!
Kevin C.
I have been using this company since they first started, and they've been great and always easy to work with. I just worked with Nyla to set up a new account, and it was extremely painless. Would recommend.
Kedren S.
Energy Ogre will find you the perfect electric company that fits all your needs, just like they did for me! Thank you Energy Ogre for saving me hundreds of dollars over the past two years!
Nicholas R.
Fantastic Service! I'll be a lifelong customer. Highly recommend.
Celia S.
I am extremely pleased with the customer service I received from your company. The representative, took the time to listen carefully, explained everything clearly, and went above and beyond to help. It's reassuring to know there are employees who truly care about customers.
Jim N.
My call was answered promptly and my issue was solved very quickly. The guy helping me was very friendly and excited to help me.
tctwg1
Best company for your energy needs. They do all the work when your contract is about to expire and find the lowest price for you.
Cees T.
Energy ogre has saved me HUNDREDS if not thousands, over the years. I'd like to give a special shout-out to Wade in customer service for assisting me recently and helping keep my cost down. If everyone treated their customers like Wade, the world would be a better place!
Scott S.
We have used Energy Ogre for 5 years or more (since its inception) and saved hundreds of dollars a year by letting Energy Ogre manage the competitive power suppliers for us. They have made the transitions easy and they do all the research and work. We love it. At this point the cumulative savings has been in the thousands!!!
Kim T.
Energy Ogre has been a lifesaver for our electricity bills. They researched and found GREAT rates and we are saving $100s each month. They are easy to work with and communication is fantastic! Wish we would have known about them years ago!
Roxanne
Wade was absolutely amazing as a representative. He was patient, understanding, and quick to address my concern. I accidentally signed myself up for a renewal with my current energy company but Energy Ogre found me a better rate. I was stressing thinking I’d have two energy companies and two deposits that I had no idea where to begin. Wade was so friendly and so kind he quickly knew what to do and who to contact to get me some resolve. For his care alone, I won’t be leaving Energy Ogre. He saved me money in more ways than he knew! Thank you, Wade!
Debbie C.
My conversation with Charles, the individual representing Energy Ogre, was pleasant and very informative. Charles was very professional and, at the same time, quite personable. I was referred by a friend of many years who is very pleased with her service.
J Hoover
I got an email about an unexpected deposit and Wade was extremely helpful in providing assistance. He explained each step of the process, gave me options, and was able to resolve my issue in just a few minutes. I’ve been with Energy Ogre for over 10 years and customer service providers like Wade will ensure that I remain a satisfied customer.
Kelli H.
Evelyn assisted me in answering all of my questions and then was very patient with me in getting me signed up with Energy Ogre. She was awesome and appreciate her and the customer service she provided me. Thank you, Evelyn!
Thomas B.
Dealing with some family issues and I had to move quickly to get the service transferred over quickly into my name. Ms. Teresa was the bomb!! She explained everything so clearly and was a true friend with amazing customer service. I don’t normally do reviews but I had to speak up about this wonderful woman. Energy Ogre is lucky to have this woman!!!! I wish I could give out 10 stars!!! Thank you again!!!
Mike M.
I called about a question about my contract renewal and spoke to Nyla. She was very professional and knowledgeable about my question and explained the details and logic of the contract renewal very clearly so that even I could understand it. She did a great job and it was a pleasure to deal with someone who actually knew what she was doing.
Zachary E.
Been using their service for a while now and they're great at selecting the best rates for electricity, even with the summer heat here in Texas. When I encountered a hiccup transferring services while moving, the representative I spoke to, Iris, was very helpful and managed to find a better plan for me than the one that I initially was going to start with. Great service!
Helen P.
Always receive cheaper prices. Customer service reps are always friendly, efficient, professional, thorough, and eager to help no matter what your problem is.
Bonnie H.
I have used Energy Ogre services for several years now and have multiple properties and a business to keep up with. Having them there to take care of all my energy needs takes a lot of stress off my plate. The amount saved and peace of mind is well worth the [cost]. I love their website and all of their representatives are super patient and helpful when I speak with them. Shout out to Wade! I spoke with him today and he was a huge help and so pleasant to speak with. ( a rare thing these days). I highly recommend working with Energy Ogre!!
Wade
Member Care Agent
Josh M.
My experience with Energy Ogre has been fantastic! They saved me nearly $20 more per month than the best option I could find after spending a few hours searching. I contacted them several times and they were prompt and thorough each time. I signed up just a few days before needing to switch providers and they expedited the whole process for me and got it done very quickly. Well worth the $ and peace of mind knowing I’ve got a great rate. Highly recommend!
Hannah K.
We have had amazing service with Energy Ogre. They go above and beyond making sure we are getting the best prices and service possible. They are very prompt and great at solving any problems that arise. Today we were facing an emergency and Wade helped us through with contacting the energy provider himself and talking to them to take care of the problem. We cannot thank him enough for his efforts and how knowledgeable he was with the issues we were facing
Wade
Member Care Agent
Kristen G.
I spoke with Valerie today and she was so patient and helpful! The call was VERY efficient and she knew exactly what to do to fix my problem and was very friendly on top of it! Best customer service call I’ve made in a long time. I hope she is recognized for doing an excellent job.
Valerie
Member Care Agent
Dave P.
So far being with Energy Ogre for the past 2 years, they have completely changed the game of finding Energy savings and switching to a new Best Plan automatically. Agents are professional and able to answer all questions on a cost-benefit analysis to keep you saving money in the future.
Javier R.
Cannot recommend Energy Ogre enough. From their service to the ability to find you a lower energy plan, everything about the company and their employees is fantastic. Today, Nyla went above and beyond to help me take care of updating some details on my account. She was very courteous and took care of my request efficiently. Thank you Nyla, for being the best part of Energy Ogre!
Nyla
Member Care Agent
Joelle C.
This year is my first time using Energy Ogre (many of my neighbors are using the service already and rave about it). I was a bit skeptical but I must say I am very impressed. Excellent service, great explanation, simple process. And saving money. Couldn’t be happier. I’m sold!
Shauna M.
Everyone I interacted with, be it on the phone or through email, was extremely kind and patient. The online portal is easy to understand and navigate and it is easy to pick up the phone and get a real person on the other end to answer any question.
Jeannie C.
Moving to a new state can be stressful, but Wade at Energy Ogre was helpful and kind. He was very clear and direct, he answered all my questions and made one less thing for me not to have to worry about. Thank you Wade you’re Awesome!
Wade
Member Care Agent
Ronald C.
I was so thankful when one of my neighbors recommended Energy Ogre, a phenomenal company that took care of all my electricity needs by analyzing my consumption and finding the best contract with an appropriate company to lower my overall electric bill. My only regret is that I didn't find Energy Ogre sooner; they provide awesome customer service.
David M.
The Ogre service and people are the best! I've been using their service for more than 7 years and every interaction has been positive. Today's Ogre helper was Oscar and he was professional, courteous, and knowledgeable! I have, and will continue to recommend their service to anyone looking for the best rates and outstanding customer service.
Oscar
Member Care Agent
Jhoellys M.
I would like to share that Giselle was by far the nicest representative I spoke to. She answered all my questions with ease and I was able to solve my issue quickly. Thank you so much Giselle.
Giselle
Member Care Agent
Anthony B.
Energy Ogre is worth every penny! I have been using their services for 4 years or so, and I have had nothing but positive experiences with them! Moving in/out, negotiating rates, renewing contracts, helping resolve issues caused by the electric companies, you name it! Great service, prompt responses and piece of mind.
Leslie B.
Energy Ogre has changed our lives! They have helped to keep our electric bills at a minimum even when the market is out of control. They have nothing to do with the market prices; they help us customers get through these difficult times. They are easy to work with and awesome at communicating when it’s time to change to a cheaper rate! Thumbs up to Energy Ogre!!
Rex B. III
We have been with EO since 2017. Their service is invaluable even in times of unprecedented energy costs.
Amber D.
Energy Ogre does the negotiating for you, no worrying about who has the best deal, they have it for you. By far the best $10 I’ve spent. I’ve been screwed by other energy providers in the middle of the summer with inflated prices so I will never use anyone else besides Energy Ogre
John R.
Arianne is outstanding…very knowledgeable, very concise, very patient with my questions and most importantly…very personable. Energy Ogre should clone her!!
Arianne
Member Care Agent
Deborah O.
I have been using EO for a couple of years now and they have been exceptional at servicing my account, including handling a rate dispute after a renewal. The monthly cost savings I have seen continually more than pays the nominal monthly fee EO charges for the service. I would and do recommend it to everyone in their service area!
Piper J.
Really easy website to navigate, and every time I have called for help or to ask questions they have been quick to answer and super nice. Highly recommend
Allana
We've used Energy Ogre for over a year now and have been very satisfied with the results and the interactions I've had with EO employees. Alejandro helped me out yesterday regarding a question I had and was very professional, patient, and efficient in getting my issue resolved. Definitely recommend Energy Ogre to take the headaches out of electricity service shopping!
Alejandro
Member Care Agent
EST. 2013
