Energy Ogre Customer Service: Giving Power Back to the Consumer

Our Technology, Your Peace of Mind

Deregulation of electricity granted most Texans the ability to choose from hundreds of electricity rates offered by numerous retail providers. With the increased competition, providers started getting creative with their contract terms. Many have resorted to adding gimmicks or hidden fees into the fine print to make a pretty penny, which makes shopping for the right plan a challenge. We realize that consumers value their time above all else these days. That's why Energy Ogre offers a fun and innovative service to help you save time and energy for what matters most in life.Our industry experts built proprietary technology that analyzes the hundreds of electricity plans available, considers all of the market variables, and identifies the one tailor-made to fit your unique usage profile. As an authorized agent, Energy Ogre manages your electricity account, monitors your usage, and provides top-notch customer service. And, we handle it all for just $10 a month.  

The Energy Ogre Way

If you want to go fast, go alone. If you want to go far, go together.

--African Proverb

From day one, our purpose has been to help people. While we love our technology, it's our ogres that really make the magic happen. Our team of hard-working, friendly people is extremely passionate about protecting, advocating, and working for the benefit of our members. Need to make a change to your account? Have a question about your bill? Instead of calling your provider, call us and we can take care of it for you! Also, Energy Ogre customer service agents are always encouraged to go above and beyond their duties whenever the need arises. Our goal is to make your life easier. 



Each retail provider has different requirements and policies, so staying "in the know" is a constant priority for our agents. In fact, continuing education is an important, ongoing part of our company's growth. We love to build from within and allow our employees' opportunities to cross-train and grow into other departments. We also continue to seek top talent to aid us in developing new and innovative technology to better serve our member base.  Here at Energy Ogre, we work hard to keep retail electricity providers honest, customers educated, and our services transparent. Indeed, our 100% Satisfaction Guarantee exemplifies our unwavering commitment to service excellence. We have been privileged to serve over 100,000 locations in the state of Texas since 2014! Want to be confident that you are always getting a fair deal at a fair price? Then let signing up for Energy Ogre be the last electricity decision you ever have to make.