Switching to a New Electricity Plan after Joining Energy Ogre

In this blog, we’ll discuss a couple quick actions Energy Ogre requests from new members. This helps us get you switched to a new electricity plan as quickly as possible at the member’s current home.

  • Providing Previous Account Information
  • 3 Ways to Share Electricity Details with Energy Ogre
  • Energy Ogre Customer Service

Like combining brisket, eggs, and salsa into a tortilla, signing up for Energy Ogre is one of the best decisions a Texan can make. And when someone joins, we ogres don’t take it lightly. Our team wants to make sure you get the right electricity plan as soon as possible. To do that, we need to know a few details about the electricity plan you currently have. 

Providing Previous Account Information

As Maya Angelou famously said, “You can’t really know where you are going until you know where you have been.” It’s the same with matching the right plan for your home’s electricity needs. Accessing your account information helps us to confirm:

  • Service address
  • Meter number
  • Contract end date
  • Historical electricity usage

With the information above, Energy Ogre will be off and running to have you all taken care of. Without it, we’ll be unable to set you up with a new electricity contract.

Three Ways to Share Electricity Details with Energy Ogre

Option 1 - Provide Account Information

This is the quickest and easiest way to share your account details. All you have to do is grant us access to your online account with your electricity provider. You can do this on your Energy Ogre member account page. 

  1. In the menu, click on notifications, and then select the one to “Update your electricity details”
  2. Select your current electricity provider
  3. Add your username and password and you’re all set

As always, we’ll keep all of this information secure and encrypted. Watch the video below to learn about how Energy Ogre protects our personal information.

Option 2 - Upload a Full Copy of Your Latest Bill

Energy Ogre can also get the information it needs by reviewing your most recent bill. To send your bill to our team of green eared smiley faces, you can upload it to the same area in the member account dashboard above. 

Click the section titled, “Upload a copy of my latest bill.” We can accept your bill in a variety of ways, and heck, you can even snap a photo with your phone and then upload the picture. Important Note: Please make sure all pages of the bill are included.

Option 3 - Email Your Bill to Energy Ogre

The final option is to email a full copy of your bill to hello@energyogre.com. In the subject line, please include your service address. And again, please make sure all copies of the bill are included.

We're so happy you've joined Energy Ogre! Let your friends know about us and when they become members, you'll both receive rewards. Click the button below to learn more about our Refer-a-Friend program.

Refer-a-Friend Program

Energy Ogre Customer Service

Energy Ogre is committed to helping you, and any of the three methods above will allow us to get to work on your behalf! Of course, if you have any questions, please give us a call at 832-975-1000. When you call in, a Texan will be on the other line, and will walk you through any questions you might have.

Jesus Guerrero is one of our member care experts, and like all of our ogres, he is dedicated to helping Texans with their electricity needs. Check out the video below to learn more about our team.

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