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Sign up for Energy Ogre to save on electricity bills: guide banner featuring Max, the Energy Ogre mascot.

How Do I Sign Up With Energy Ogre?

by Garrett Faden

So You've Decided to Join Energy Ogre. What's Next?

The process of signing up, which we've outlined below, is easy. Within just a few minutes, you can become an Energy Ogre member and be well on your way to significant savings, both in time and money.

How Do I Sign Up?


Step 1. Go to our website's homepage (energyogre.com) or look in the navigation bar on this page and click the blue "Sign Up" button.

Step 2. Fill out your information and select your preferences.

Note: Our members are put into one of two categories: "Move-Ins" and "Switches." The first designation implies that you are moving into a new home, and you'd like us to shop for your first plan. The second designation implies that you stay at your current residence, but you'd like us to switch you into a better plan with a new provider.

Step 3. Lastly, you'll be asked to provide some billing information.

Note: Since payment for electricity is made after the service is provided, electricity providers run a soft credit check before starting service. This allows them to validate your identity and review your utility payment history, determining if they will require a security deposit. Soft credit checks require your full legal name, social security number, and date of birth.

Keep in mind we do not and will not share your information with anyone other than the providers we enroll you with. For more information about the safety of your personal data, see the video below.


After you've finished the steps above and click the blue "Complete Sign Up" button, congrats, you've just joined Team Ogre. You will then be sent to our "Welcome" page, where you'll see the following information:

  • Confirmation of your service address
  • Confirmation of our subscription charge and your card info
  • A prompt to create an Energy Ogre member account—the place where you can upload your latest electricity bill or provide your new home's move-in details.

Once we receive your bill and/or home details, it's time to sit back and let the Ogres do the heavy lifting. You don't even need to contact your provider to let them know that you've switched—you'll automatically receive a final bill from your former provider soon. 

After locating and enrolling you with a new provider, you'll receive an enrollment confirmation from Energy Ogre and your new provider confirming your contract start date and rate information. We'll set up your online account with your new provider so we can verify the contract and manage your preferences.

You will receive your first bill from your new provider within 30-45 days of your contract start date.

If you would like to add more addresses to your account, please call us at (832) 975-1000.

What Is Smart Meter Texas?

Within several days of signing up with Energy Ogre, you'll receive an email from us asking to confirm your authorization of our access to your Smart Meter Texas (SMT) data. SMT is a resource managed by the Public Utility Commission of Texas (PUCT) that allows Texans to view their usage history. Energy Ogre having access to this data helps us predict your future usage and narrow down which plans would suit you best.

Making Sure You Don't Fall Out of Contract

After completing your sign-up, there are some common things that can delay Energy Ogre from finding a plan for you. Please try to avoid the events described below:

  • Credit Freeze: Some customers choose to freeze their credit for several reasons, making it so the providers cannot run a soft credit check. So if your credit line is frozen, please ask your credit bureau to unfreeze it so we can move forward with your enrollment.
  • Failure to provide a bill: Before we can complete your onboarding, we must first receive a recent bill from your provider. You can send the bill to us in a couple of ways:
  • Signing up in the wrong member category: During the sign-up process, members must choose between two options—a "Switch" or a "Move-In." It's important to select the appropriate option because they prompt different responses on our end.
  • Poor utility payment history: If a new member has had past issues paying utility bills on time, new providers may require a deposit before enrolling them. This will create new, necessary steps for us to find you a great plan. But don't sweat it; we'll still be able to save you time and money!
  • Unresponsiveness: To become a member, we require a few responses by either phone or email. We can easily and efficiently enroll you as long as we hear back from you. However, if new members are unresponsive, we're unable to move forward with your account.

Worried About Renewals? Don't Sweat It!

When the first contract we've chosen for you gets close to ending, we'll handle the entire renewal process on your behalf so that you'll never have to worry about falling out of contract. We may need your help from time to time for a small question or two, but otherwise, our Ogre experts will be doing everything automatically on your behalf from here on out.

Keep in mind that we also act as your customer service. If you have any questions or concerns with your billing or provider or need to update your account, we're happy to take care of it all.

For any questions, please give us a call at 832-975-1000 or email us at membercare@energyogre.com.

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